EcomKaptaan
EcomKaptaan: your AI team for COD-first ecommerce

Hire an AI team
that runs your store 24/7.

EcomKaptaan doesn't just answer customers — it does the work: confirms COD orders, dispatches couriers, opens returns, and catches fraud around the clock.

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9

AI employees

24/7

Always working

4+

Courier integrations

Seconds

To reply & act

Platform

Transform your store with our AI Ecommerce OS

Five connected layers replace the ten dashboards you switch between all day — and every one of them feeds a single brain that watches your store.

Unified Inbox

WhatsApp, email and web chat land in one thread per customer — recognised across channels.

AI Agent Team

Ten specialists that answer, confirm COD, dispatch, handle returns — and actually do the work.

Orders & Inventory

Live sync from WooCommerce, Shopify and Daraz, with stock risk and reorder advice.

Dispatch & Couriers

The best courier per city — PostEx, TCS, SONIC, M&P, Dastaq, DEX — booked and tracked.

Marketing & Retention

Campaigns and win-backs sent to real audiences, from your own WhatsApp number.

Global Intelligence Layer

Cross-store fraud and courier intelligence — a COD abuser caught at one store is known at every store — plus a daily CEO briefing in your inbox.

How it works

From signup to self-running store

01

Connect

Plug in your Shopify or WooCommerce store, WhatsApp Business, Gmail, Google Ads, and couriers in minutes.

02

It learns

The AI studies your products, prices, stock, orders, policies, and customer history.

03

It runs

Your AI team answers, verifies, dispatches, and reports 24/7 — you only review escalations.

Ask

Ask your AI team anything.
It doesn't just reply — it acts.

Most chatbots only answer. EcomKaptaan answers and performs the work — grounded in your real orders, stock, and policies, never a script.

One unified inbox An AI that acts Customer memory
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Team

Your AI employees

Like a company has departments, EcomKaptaan runs a team of specialized agents. Enable or disable each one per store.

Support Agent

Resolves customer questions, complaints, and tracking automatically — grounded in your real orders and products.

Sales Agent

Answers product questions with live prices and stock, recommends products, and nurtures leads into orders.

COD Verification

Messages customers on WhatsApp to confirm cash-on-delivery orders before dispatch — killing fake orders and RTOs.

Dispatch Agent

Recommends the best courier per city from real delivery data, books shipments, and tracks them.

Returns Agent

Opens return tickets from chat with photo evidence, and tells you WHY products come back.

Fraud Agent

Scores every order for risk — including network-wide COD abusers known across stores — and blocks the dangerous ones.

Marketing Agent

Drafts and sends WhatsApp campaigns to real audiences, follows up leads, and collects reviews.

Retention Agent

Finds customers who stopped buying, ranks them by value, and wins them back automatically.

CEO Agent

Delivers a daily executive summary of revenue, orders, risks, and what to fix — every morning, unprompted.

Connect

Connect your store. Shopify, WooCommerce, WhatsApp, Gmail, and more.

Real, working connections to the platforms you already run your business on — every integration talks to the provider's own official API, never a scraped page or a fragile browser extension.

Real-time sync Official APIs only Two-way order sync Secure connections
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Security

Built to hold real merchant data

No password sharing, no scraping, no shortcuts — every connection uses the provider's own official API.

OAuth-only connections

We never see or store your platform passwords. Shopify, WhatsApp, Google Ads, Meta Ads, and Gmail all connect through the provider's own official OAuth flow.

Tenant-isolated by design

Every merchant's orders, conversations, and credentials are scoped to their own store, enforced on every query — not just at signup.

Encrypted at rest

OAuth tokens are encrypted with AES-256-GCM before they're stored, with credential-domain keys kept separate so rotating one never exposes another.

Encrypted in transit

Every connection — dashboard, API, and webhooks — runs over TLS.

GDPR-ready webhooks

Handles Shopify's mandatory customer data-request, redact, and shop-redact webhooks out of the box.

No unofficial automation

Every integration uses official, provider-approved APIs — no browser scraping, no session-token extraction.

Pricing

Simple pricing

Less than the cost of a single employee.

Starter

Small stores

$49/mo

  • Support Agent
  • Dispatch Agent
  • Unified inbox
Get started

Most popular

Growth

Growing brands

$149/mo

  • Sales Agent
  • Returns Agent
  • Fraud Agent
  • Everything in Starter
Get started

Scale

Large DTC brands

$399/mo

  • All agents
  • Advanced analytics
  • Autonomous store mode
Get started
Get started

Your store never sleeps. Now your team doesn't either.

Connect your store today — your AI employees start working in minutes.

Hire your AI team