EcomKaptaanAI operating system for ecommerce
Hire an AI team that runs your store 24/7.
EcomKaptaan doesn't just answer customers — it does the work: confirms COD orders, cancels and dispatches, opens returns, catches fraud, and reports to you every morning.
Your Store
AI Support Agent · replies in seconds
Cancel my order #1042 please
Replied and executed in seconds — no human needed
9
AI employees
24/7
Always working
4+
Courier integrations
Seconds
To reply & act
Transform your store with our
AI Ecommerce OS
Five connected layers replace the ten dashboards you switch between all day — and every one of them feeds a single brain that watches your store.
Unified Inbox
WhatsApp, email and web chat land in one thread per customer — recognised across channels.
AI Agent Team
Ten specialists that answer, confirm COD, dispatch, handle returns — and actually do the work.
Orders & Inventory
Live sync from WooCommerce, Shopify and Daraz, with stock risk and reorder advice.
Dispatch & Couriers
The best courier per city — PostEx, TCS, SONIC, M&P, Dastaq, DEX — booked and tracked.
Marketing & Retention
Campaigns and win-backs sent to real audiences, from your own WhatsApp number.
Global Intelligence Layer
Cross-store fraud and courier intelligence — a COD abuser caught at one store is known at every store — plus a daily CEO briefing in your inbox.
How it works
From signup to self-running store
Connect
Plug in your WooCommerce store, WhatsApp Business, Gmail, Google Ads, and couriers in minutes.
It learns
The AI studies your products, prices, stock, orders, policies, and customer history.
It runs
Your AI team answers, verifies, dispatches, and reports 24/7 — you only review escalations.
One brain for your whole store
Most chatbots only answer. EcomKaptaan answers and performs the work.
One unified inbox
WhatsApp, email, and web chat in one place — Instagram & Messenger coming soon.
An AI that acts
Not a chatbot. It cancels orders, confirms COD, books couriers, and opens returns — then tells the customer it's done.
Customer memory
Remembers every customer across channels — orders, chats, and preferences, forever.
Fraud intelligence
Trust scores on every order, plus a cross-store network that recognizes COD abusers wherever they shop.
Your AI employees
Like a company has departments, EcomKaptaan runs a team of specialized agents. Enable or disable each one per store.
Support Agent
Resolves customer questions, complaints, and tracking automatically — grounded in your real orders and products.
Sales Agent
Answers product questions with live prices and stock, recommends products, and nurtures leads into orders.
COD Verification
Messages customers on WhatsApp to confirm cash-on-delivery orders before dispatch — killing fake orders and RTOs.
Dispatch Agent
Recommends the best courier per city from real delivery data, books shipments, and tracks them.
Returns Agent
Opens return tickets from chat with photo evidence, and tells you WHY products come back.
Fraud Agent
Scores every order for risk — including network-wide COD abusers known across stores — and blocks the dangerous ones.
Marketing Agent
Drafts and sends WhatsApp campaigns to real audiences, follows up leads, and collects reviews.
Retention Agent
Finds customers who stopped buying, ranks them by value, and wins them back automatically.
CEO Agent
Delivers a daily executive summary of revenue, orders, risks, and what to fix — every morning, unprompted.
Works with the tools you already use
WooCommerce
WhatsApp Business
Gmail
Google Ads
Meta Ads
PostEx
TCS
SONIC / TRAX
M&P Courier
Shopify soon
Instagram soon
Messenger soon
Daraz soonSimple pricing
Less than the cost of a single employee.
Most popular
Growth
Growing brands
$149/mo
- Sales Agent
- Returns Agent
- Fraud Agent
- Everything in Starter
Your store never sleeps. Now your team doesn't either.
Connect your store today — your AI employees start working in minutes.
Hire your AI team